We provide each individual with the knowledge and skills needed for his job-function through the combination of initial training, on-going training, and refresher training. We take every measure to ensure data integrity.
We promote quality awareness through:
Quality Self-checks: checks on specific work areas on a weekly basis.
Quality Surveillance: executive level checks which are done on a monthly basis.
Quality Audits: management audits.
We maintain strict control over the quality of data processing through:
Permanent data entry teams to manage all data entry and processing in-house.
We use the latest software for market research such as QPSMR and SPSS for analysis requirements.
We ensure that:
10% of interviews in every study are witnessed by a supervisor and/or team leader.
20% of each interviewer’s work is back checked post interview.
We enforce strict checks to minimize data entry errors:
The project executive will check the first 20 sheets per coder / data puncher.
At least 10% of the total sheets coded per coder/data puncher are checked.
A diverse team with a deep understanding of marketing, research and fieldwork operations is waiting to help you seize your opportunities.
Budi Santoso
Managing Director
Hafiza Jamin
Senior Data Analyst
Kuala Lumpur
Hamidah Ismail
Operations Director
Kuala Lumpur
Anton Firdaus
Operations Director
Jakarta
Tam Yin Kai
Assistant Account Manager
Kuala Lumpur
Yip Pooi See
Client Acct. Service Manager
Kuala Lumpur
Beta Ismawan
Research Manager
Jakarta
Aan Rizaldi
Assoc. Director Client Service
Jakarta
Hilda Nurul Aeni
Senior Research Executive
Jakarta
Erni Ariyasanti
Data Analyst
Jakarta
Junita
Accounting Manager
Jakarta
Margaretha
Operations Manager
Jakarta
Andrean Titus
Assistant Accounting Manager
Jakarta
What our
clients says about us
We have offices in Jakarta and Surabaya (Indonesia), and Kuala Lumpur (Malaysia). All our offices are equipped with focus group room and CLT facilities.
“ D3 had the pleasure of working in 2019 with MMR on a national opinion survey and was very impressed with their organizational skills, transparency and overall professionalism. ”
David A. Jodice Ph.D. Founder And Ceo - D3 Systems,Incs
"Working with MMR is the best experience in market survey that I have ever done. You really understand the local market automotive industry therefore"
Leolhyco Business Development Manager – Volvo
“ I love working with MMR in Indonesia! They are problem solving, attentive to your needs and very well organized.”
Tommaso Pronunzio Consumer Insight Specialist at ALES Market Research
“ Overall we are quite happy with MMR services, they are able to conduct recruitment for Focus group / Home visits within short notice, provide good quality respondents for Focus group. ”
Haniza Tahir Senior Marketing Brand Manager - Uni-Charm Malaysia
